How to Improve Big Meetings with Fast Feedback

Feedback

by Chad on March 14, 2012

How would you like to know if your presentation you just gave to 100’s of employees actually resonated with them?

It happens to all of us, the all important mandatory all employees meeting where senior leadership communicates something that motivates us or informs us about the business.

We go in excited to hear how our 40+ hours are improving the business.

But when the one to four hour meeting is over, the presenters start to wonder if their presentation was successful.  Did the 100’s of employees like it? Did they have any questions? Did they remember it?

What if I told you, you could get almost instant feedback from all of the employees? Would you want it?

If so, keep reading.

Fast Feedback Is Essential to Organizational Improvements

I’m sitting there with 100 other employees in one of those chairs where your ass if going numb and it’s only been 30 minutes on the way to 2 hours without a break. I start to look around for the clock to wonder if it’s moving while the presenter goes on and on about the latest company policy that we all must follow.

Then my Agile brain kicks on and I start wonder how everyone in the room could provide feedback to the presenter. How could we get them feedback so that they could use that in their next all employees meeting scheduled later in the afternoon? We don’t want to give the same presentation twice without improvements.

Fast feedback from customers is critical in both product development and in presentations. In product development we want to know if the customer likes what we just built. We don’t want to keep building if customer does not like it.

The best presenters are the ones that love feedback.

The Green / Red Card Feedback System

So in our last all employee meeting I came up with the Green / Red Card Feedback System. It’s pretty simple. Here are the steps:

1) Go buy a bunch of green and red construction paper

2) Cut them into fourths

3) Place a few green and red pieces on each chair

4) Place a pen on every chair

5) Tell everyone at the beginning of the presentation that we want feedback

6) Explain green is for good feedback, red for questions or complaints

7) Remind everyone to drop them off on a table on their way out of the room

Tip: Also explain to the presenters what you are going to be doing. You will be surprised how presenters will give it their all in their presentation so that they don’t get red cards.

Hope this helps and I’d love to hear if you try it. Here is a short video.